All orders are processed within 1-2 business days

Orders are processed and shipped Monday- Saturday only

Same day delivery/pickup is available for orders placed before 12pm

All other orders will be shipped within 1-2 business days

Orders are shipped within 3-5 business days

*Please note that we are not responsible for damages that may occur after delivery

We accept all types of debit cards, credit cards, including Mastercard, Visa, and Discover.

At Mirrors Beauty, we strive to provide you with high-quality beauty products and exceptional customer service. We understand that sometimes, a product may not meet your expectations or you may need to exchange it for another item. Therefore, we have established the following return and exchange policy:

1. Please note that we do not accept any returns. Items may be exchanged for another item of equal or lesser value.
2. If the customer do not wish to exchange their item , the customer may apply for in-store credit

*Please note that we are not responsible for lost or stolen package for return packages

1. Unused Items: If you purchased an item and it is unused, you may exchange it for another product of equal, lesser or higher value within 3 days of purchase, any higher value items will incur additional charge. The item must be in its original packaging and condition along with the receipt of purchase.
2. Used Items: We do not accept exchanges on used items unless they are defective or damaged.

Opened or Used Items: For health and safety reasons, we cannot accept returns or exchanges on opened or used items unless they are defective or damaged.

To initiate a return or exchange, please contact our customer service team at support@mirrorsbeauty.com, or visit our physical store location. Be sure to include your order number and reason for the return (in-store credit) or exchange in your message. Our team will guide you through the process and provide instructions for returning the item.

We do not offer refunds, Store credit may be provided on eligible items. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defective or damaged item.

We reserve the right to update or modify this return and exchange policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us. Your satisfaction is our top priority.

Placing an order on our website is quick and easy! Follow these simple steps:

1. Browse Our Products: Explore our wide range of beauty products by browsing through our categories or using the search bar to find specific items.
2. Select Your Items: Once you've found the products you love, click on the product image to view more details. Select the desired quantity and any other options available (such as color or size).
3. Add to Cart: Click the "Add to Cart" button to add the item to your shopping cart. You can continue shopping and adding more items to your cart, or proceed to checkout when you're ready.
4. Review Your Cart: When you're ready to complete your purchase, click on the shopping cart icon located at the top right corner of the page. Review the items in your cart to ensure everything is correct.
5. Proceed to Checkout: Click the "Checkout" button to proceed to the checkout page. Here, you'll need to provide your shipping address, select a shipping method, and enter any discount codes if applicable.
6. Review and Place Your Order: Review your order summary, including the total price and shipping details, to ensure everything is accurate. If everything looks good, click the "Place Order" button to complete your purchase.
7. Confirmation Email: After placing your order, you'll receive a confirmation email with your order details and a unique order number. Keep this email for your records, as it will also contain information about tracking your shipment.

That's it! Once your order is placed, our team will process it promptly, and your beauty products will be on their way to you.

If you encounter any issues or have any questions during the ordering process, please don't hesitate to contact our customer service team for assistance. We're here to help make your shopping experience enjoyable and hassle-free!

Absolutely! We take pride in offering only authentic, high-quality beauty products sourced directly from reputable suppliers and brands. At Mirrors Beauty, we understand the importance of authenticity, and we are committed to providing our customers with genuine products that meet the highest standards.

Here's why you can trust the authenticity of our products:

1. Authorized Suppliers: We work directly with authorized distributors or Brands directly who have established relationships with the brands we carry. This ensures that every product we sell is sourced directly from the manufacturer or authorized distributors, eliminating the risk of counterfeit or fake goods.
2. Quality Assurance: Our team conducts rigorous quality checks and inspections to verify the authenticity and integrity of every product before it is made available for purchase. We adhere to strict quality control processes to ensure that only genuine products make it to our shelves.
3. Brand Relationships: We have built strong relationships with renowned beauty brands over the years, which allows us to guarantee the authenticity of the products we offer. Our partnerships with these brands ensure that we receive genuine products directly from the source.
4. Customer Satisfaction Guarantee: We stand behind the authenticity of our products 100%. If you ever have any concerns about the authenticity of a product you've purchased from us, please don't hesitate to contact our customer service team. We'll work diligently to address your concerns and ensure your satisfaction.

At Mirrors Beauty, authenticity is our top priority. You can shop with confidence, knowing that every product you purchase from us is guaranteed to be authentic and of the highest quality.

How long does it take to process my order

All orders are processed  within 1-2 business days, please see our shipping policy for more information

What if I have more questions? How do I contact the store

Please email us at support@mirrrosbeauty.com